Privacy Policy

Last updated: March 2026

At Brand Canyon, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you use our website or engage with our advertisements.

1. Who We Are

Brand Canyon is a digital marketing and web design consultancy based in Market Harborough, UK.

  • Data Controller: Paul O'Brien / Brand Canyon

  • Contact Email: info@brandcanyon.co.uk

2. What Data We Collect

We collect information that you voluntarily provide to us through our website contact forms or Google Ads lead forms, including:

  • Name and job title

  • Contact information (Email address and phone number)

  • Business information (Website URL and marketing budget)

3. Why We Collect This Data

We use this information to:

  • Provide you with the "Strategy Sync" call or services you requested.

  • Improve our website and service offerings.

  • Send occasional marketing updates (only if you have opted in).

Our legal basis for processing this data is "Legitimate Interests" (responding to your enquiry) or "Consent" (if you sign up for a newsletter).

4. How We Store and Share Your Data

  • Security: We are committed to ensuring your data is secure. We use encrypted tools and secure CRM systems to prevent unauthorised access.

  • Third Parties: We do not sell your data. We only share data with trusted service providers (like Google or our email processor) to fulfil your requests.

  • Data Retention: We only keep your personal data for as long as necessary to provide our services to you.

5. Your Rights

Under the UK GDPR, you have the right to:

  • Request a copy of the data we hold about you.

  • Request that we delete your data ("Right to be forgotten").

  • Withdraw your consent at any time.

To exercise these rights, please contact us at info@brandcanyon.co.uk

6. Complaints

If you have a concern about how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.